For help related to claiming vouchers, payouts, and more.
RedeemSG is a voucher system for the Singapore Government developed by Open Government Products, GovTech. For voucher recipients, it helps to digitize vouchers. For merchants, it makes it much easier to accept government issued vouchers.For Government agencies and charities, it makes it much easier to start and manage a voucher campaign, and make it much easier for merchants to accept Government issued vouchers. RedeemSG today is used by several agencies such as NEA/PUB and PA for the CDC Voucher scheme.
Any government agency and its affiliate partners can use RedeemSG to create, send and track vouchers. We also assess requests from charities on a case by case basis. To create and gain access to a campaign, please provide us with your info via this form.
For Government agencies who wish to onboard, we are currently accepting new use cases launching from 2023 onwards.
RedeemSG is used for the CDC Voucher Scheme and previously $24.8M NEA/PUB Climate Change Household Package. We are also in the process of working with several other agencies on enabling their campaigns. A previous version of RedeemSG was also used for to track >20 million redemption of items across PA/MTI’s mask distribution campaigns, NDP ticketing, MINDEF’s SG together pack distribution campaigns and SGUnited Buka Puasa Meals Initiative with the Roses of Peace/ MUIS/PA.
Firstly, RedeemSG makes it very easy for agencies to easily start a government voucher campaign - this includes specifying an eligibility list for social assistance (e.g. only 1-3 room HDB households) and specifying the merchants that they want to participate in their campaign (e.g. spectacle shops only). Secondly, RedeemSG provides the agencies with the ability to automate the payout process and improve financial reconciliation as all the records are provided through the system. Thirdly, RedeemSG ensures inclusivity by providing agencies with the ability to cater to both digital and paper vouchers concurrently, which ensures the digitally less savvy are still able to access the same vouchers.
Yes, please provide us with your details via this form and we will be in touch to discuss the possibility of you integrating with our system.
To indicate your ministry/agency's interest in RedeemSG, please tell us more about your needs via this form and our team will be in touch shortly to assess how RedeemSG can work for your needs.