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Frequently Asked Questions

For help related to claiming vouchers, payouts, and more.

Frequently Asked Questions

For FAQs related to ongoing campaigns, please refer below

CDC Voucher Scheme: Recipient's FAQ

Community Development Council

CDC Voucher Scheme: Merchants' FAQ

Community Development Council

NEA Climate Change Household Package FAQ

National Environment Agency

About RedeemSG

General questions

Spending your digital vouchers

About RedeemSG Rewards

Eligibility and claiming of vouchers

Spending your RedeemSG Rewards vouchers

For agency officers or campaign organisers: Setting up your own RedeemSG Rewards campaign